Contact Us

Write Us Jot us a note and we’ll get back to you as quickly as possible.
Questions?

It could be possible that your question has already been answered in our F.A.Q. or in the Details/More Information section of the product. If this is not the case please let us know. All your questions will be handled with care by our Customer Care Professionals.

You can contact us on multiple ways. We are looking forward hearing from you!


 Contact Form

Ask your question by filling in the Contact Form and you will receive a reply within 24 hours.

(Business Days - Monday to Friday)


 E-Mail

helpdesk@12game.com

Ask your question by e-mail and you will receive a reply within 24 hours.

(Business Days - Monday to Friday)


 Chat with Us

If you see a Chat button on the buttom right of your screen we are online, Talk to us!


Why we limit customer service to online communication

Keeping support online allows us to keep our pricing low while maintaining a ever-improving website with amazing support. By focusing on online support channels, we can scale our support and dedicate resources to continually improve and innovate.


Plus, we’ve found that online support lets us provide you a better experience on our website through Chat. Thanks to having online support, we’re able to automatically gather your order information and technical info for research and troubleshooting purposes.


In short, we may not be available by phone, but we’re ready and waiting for your email.

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